For parents & carers
Everything you need to know before you get in touch
Find out how Edjuvera works, what to expect from the first few sessions, and answers to the questions parents and carers ask most often. If there is anything else you would like to know, we are always happy to help.
How it works
Four simple steps, with personal support throughout
Most families are matched with a tutor within a week.
- 01
Free consultation
A relaxed 20 minute conversation about your child, their needs and what you would like support with.
You get: Honest advice about the most appropriate next steps, even if Edjuvera is not the right fit.
- 02
Tutor match
We carefully match your child with a tutor based on their needs, subject requirements, learning style and personality.
You get: An introduction to your tutor before sessions begin.
- 03
Initial learning assessment
A relaxed first session to understand your child’s current starting point, strengths, interests and areas where they may need additional support.
You get: A clear starting point to help us plan the right support.
- 04
Personal plan and progress
Sessions follow an individual learning plan built around your child’s needs, goals and progress.
You get: Regular progress updates so you can see how your child is developing.
The first few weeks
Getting started gently
Many children we work with have found learning difficult or overwhelming. The first few sessions focus on building trust, confidence and a positive relationship with learning. We gradually increase the pace as your child becomes more comfortable and confident.
Week 1
Getting to know each other
Your tutor gets to know your child’s interests, strengths, concerns and how they learn best.
Weeks 2–3
Finding the starting point
Relaxed learning activities help us understand your child’s current strengths, areas for development and where support will make the greatest difference.
Week 4
Your first progress update
We share your child’s learning plan, early progress and next steps, while also hearing how things are going at home.
The practical bits
Costs, times and places
Sessions
Typically 60 minutes, weekly or at a frequency agreed with your family.
Cost
Fees are confirmed following your free consultation, based on the support your child requires.
Where
Home tuition across Medway and Central Kent, with online tuition available across the UK.
Cancellations
We ask for at least 24 hours’ notice if you need to cancel or rearrange a session.
FAQs
Questions parents ask
Can’t find the answer you need? Send us a message and we’ll aim to reply within 24 hours on weekdays.
Is the first consultation really free?
Yes. It’s a relaxed 20 minute call to understand your child’s needs and talk through how Edjuvera may be able to help. There’s no obligation to book.
Does my child need a diagnosis?
No. We support children and young people with and without a formal diagnosis. We focus on the individual learner, their strengths, needs and how they learn best.
Do you work with children who have an EHCP?
Yes. Tuition can be planned around the outcomes and provision identified in your child’s EHCP. Progress updates can also contribute useful evidence for reviews and discussions with schools and other professionals.
How much does tuition cost?
Fees depend on your child’s needs, the type of support required and how often sessions take place. We will provide a clear quote following your free consultation, with no obligation to proceed.
Home or online — which is better?
Both can work well. The best option depends on your child, their learning needs and what helps them feel most comfortable and engaged. Home tuition is available across Medway and Central Kent, with online tuition available more widely.
Are your tutors DBS checked?
Yes. Every tutor is required to have an Enhanced DBS check before working with learners, alongside our wider safer recruitment checks.
How will I know it’s working?
We track progress against your child’s individual goals and starting point. You’ll receive regular updates on what they are working on, the progress they are making and the next steps in their learning.
What if we need to cancel a session?
We understand that plans can change. We ask for at least 24 hours’ notice if you need to cancel or rearrange a session. Any charges for late cancellations will be clearly explained before tuition begins.
- Enhanced DBS checked tutors
- Experienced SEND tutors
For parents & carers
Let’s find the right support for your child
Book a free 20 minute consultation to discuss your child’s strengths, needs and learning goals. We’ll explore how Edjuvera may be able to support them and explain the next steps, with no obligation to proceed.
Book a free consultationFor schools & local authorities
Refer a learner for personalised support
Refer a child or young person for personalised tuition and SEND support. We’ll review the information provided, consider suitability and availability, and discuss the most appropriate next steps.
Refer a learner